Shipping policy
🚚 SHIPPING POLICY
Muse Beauty Health — Shipping Policy
Thank you for shopping with Muse Beauty Health. Please read our shipping policy carefully before placing your order.
Order Processing All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays. You will receive an email confirmation once your order has been dispatched.
Shipping Destinations Muse Beauty Health ships worldwide. Delivery times and shipping rates vary depending on your location.
Estimated Delivery Times
| Destination | Estimated Delivery |
|---|---|
| Nigeria | 5–10 business days |
| West Africa | 7–14 business days |
| UK & Europe | 10–20 business days |
| USA & Canada | 10–20 business days |
| Rest of World | 14–30 business days |
All delivery times are estimates and are not guaranteed. Delays may occur due to customs processing, public holidays, or carrier disruptions.
Shipping Costs Shipping costs are calculated at checkout based on your location and order weight. Free shipping promotions may be available from time to time and will be clearly communicated on our website.
Tracking Your Order Once your order has been shipped, you will receive a tracking number via email. You can use this number to monitor your delivery through the carrier's website.
Customs, Duties & Import Taxes Muse Beauty Health is not responsible for any customs fees, import duties, or taxes applied to your order upon arrival in your country. These charges are the sole responsibility of the customer. Please check your local customs regulations before placing an order.
Lost or Delayed Packages If your package has not arrived within the estimated delivery window, please contact us at musebeautyhealth@gmail.com. We will do our best to assist you in locating your package. However, Muse Beauty Health is not liable for packages lost or delayed by the carrier or held by customs.
Incorrect Shipping Address Please ensure your shipping address is correct before submitting your order. Muse Beauty Health is not responsible for orders delivered to an incorrect address provided by the customer.
For any shipping enquiries, contact us at musebeautyhealth@gmail.com